Symptom checker

Our pet triage and recommendation engine provides immediate, qualified vet advice for owners who are concerned about their pet’s symptoms.

Developed by vets, 100% written by vets.

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Two smartphones displaying a veterinary app called 'Symptoms' with a green background. The screens show options for pet health symptoms such as fleas, ticks, worms, joints, mobility, mouth, teeth, and stomach issues.
A young woman with glasses lying on a carpeted floor, smiling and holding a smartphone, next to a brown dog lying on the carpet. A large smartphone screen displaying a veterinary health app showing ear health results and advising to speak to a vet.

165 unique algorithms

Our symptom checker contains 165 unique algorithms, built by vets.

This extensive array of conditions means we can cover the majority of concerns pet owners face. Our recommended actions (see a vet, speak to a vet, care at home) and products (treatments, diets) provide immediate, actionable advice that pet owners need. All from their pocket.

Tried and tested technology

1.6 million

decision nodes for customers

4+ million

questions answered

850,000+

symptom checker sessions

6,000+

different outcome screens

A woman sitting on a couch with a small dog resting beside her, smiling while looking at her phone. A smartphone screen showing a pet health app is in the foreground.

Vet-written outcomes

Our 6,000+ outcome screens recommend health articles, specific products and whether to seek further clinical advice based on what users have told us about their pet.

This content is written by vets, ensuring accuracy and reliability.

Three smartphones displaying different pet insurance and pet health websites, with one featuring a quote about pet insurance and gratitude.

Configurable technology

Our symptom checker can be configured for different partners.
We’ve built it in a way that ensures flexibility, allowing us to deliver an effective solution across a variety of use cases.

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Contact us

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